Matthew Williams, MD

Matthew Williams, MD

Ocean Fire & Security Ltd

The Challenge

Ocean Fire and Security as a small business needed to synchronise Email, contacts and calendars across multiple devices and locations. The current system meant much of the business communication was taking place via the telephone interfering with working hours. ocean-logoHaving access to data on the move was the greatest challenge in order to manage daily workloads effectively and communicate these to staff whilst reducing paperwork and allowing for electronic signatures from customers on delivery.

The Solution

The solution was in 2 parts with both parts working effectively together. Firstly Office 365 was introduced to the business allowing for remote access to all data required whilst on the move and achieving calendar sharing which was fully synchronised. The second part of the solution was the introduction of Barracuda Networks CudaSign which allowed for customers to sign off jobs with the technicians electronically with the signatures being uploaded to files in the cloud.

The Outcome

“We are extremely impressed with the new system especially with the way that the emails and documents are working with the One Drive. This enables us to work remotely and allows our engineers to keep in touch with the office at all times. We feel that this system has been ideal for us in terms of reducing wasted time waiting to return to the office in order to upload our files. The change over and support has been of a very high standard and we would not hesitate to recommend Labyrinth to all our friends and clients.”

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