School IT Support

Labyrinth IT Solutions specialist school IT support is on hand to free up your administrative and teaching staff from the stress of managing IT problems. By implementing and maintaining an efficient IT system you can benefit from high uptime and uninterrupted learning.

Swift IT Support Response Times for Schools

Each IT support contract is individual to each school or academy, and you can rest assured that there is always someone to call for a fast fix should you experience any IT issues. Our clear Service Level Agreements – the fixed response times we implement according to the impacts of reported faults – are constantly beaten. Most of our calls are responded to within one hour as long as they are received during our normal working hours.

Your bespoke IT support contract can include remote management and assistance and Firewall management, as well as pay as you go on-site services or courses throughout Dorset, Somerset and the West Country.

Flexible Assistance

Many of our educational clients have someone on the ground in a first line role to help users within the school or academy with day to day issues. We can take over this responsibility or act as a support escalation service, stepping in when needed and leaving day to day responsibilities with you

We can assist with one-off projects or equipment refreshing, specific installations for your school or act as your in-house advisor from our offices.

Whatever your requirements we can work with you, your IT Manager or your dedicated onsite IT person to ensure a hassle-free, secure and supported environment for all your students and staff to work in

With all Labyrinth IT Solutions Staff holding enhanced DBS clearance you can rest assured you are in the most capable of hands whatever your needs

 

Call us today to discuss your requirements and how we can help you